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Making the Most of Volunteers

by Jean Baldwin Grossman and Kathryn Furano
July 2002, 18 pages


No one doubts the potential value of volunteers; the tougher issue is getting the most out of them. Unfortunately, volunteers are both scarce and much-needed in the human service field. This report summarizes P/PV's work over the years with organizations that use volunteers. The analysis discovered that three functions—screening, training and ongoing management—are key to maximizing volunteer value and minimizing damage. The report also links those functions quantitatively to the impact that programs achieved, and estimates their cost.

Hard Copy Price: $5.00

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