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A Portrait of Preteens in Santa Clara and San Mateo Counties: What We Know About 9- to 13-Year Olds

A Spectrum of Service: Combining Volunteerism and Paid Service: A Look at Roles and Relationships

A Spectrum of Service: Reaping the Benefits of Evaluation: Self Assessment in the Service Field

After-School Toolkit: Tips, Techniques and Templates for Improving Program Quality

Building from the Ground Up: Creating Effective Programs to Mentor Children of Prisoners (The Amachi Model)

Building Relationships: A Guide for New Mentors

By Design: Engaging Employers in Workforce Development Organizations

Community Change for Youth Development: Ten Lessons from the CCYD Initiative

Employment Retention Essentials

Fixing a Flat at 65 MPH: Restructuring Services to Improve Program Performance in Workforce Development

Getting Connected: Strategies for Expanding the Employment Networks of Low-Income People

Getting In, Staying On, Moving Up: A Practitioner's Approach to Employment Retention

Getting It Right: Strategies for After-School Success

Going to Work with a Criminal Record: Lessons from the Fathers at Work Initiative

Good Stories Aren't Enough: Becoming Outcomes-Driven in Workforce Development

Hard Work on Soft Skills: Creating a "Culture of Work" in Workforce Development

Here to Stay: Tips and Tools to Hire, Retain and Advance Hourly-Wage Workers

How Community-Based Organizations Can Learn about the Needs and Strengths of Disconnected Young People: Hudson Guild of New York City's Youth Survey Effort

Job Development Essentials: A Guide for Job Developers, Second Edition

Locally Grown: Key Strategies for Expanding Workforce Services

Making the Most of Volunteers

Measuring the Quality of Mentor-Youth Relationships: A Tool for Mentoring Programs

Mentoring Former Prisoners: A Guide for Reentry Programs

Mentoring Formerly Incarcerated Adults: Insights from the Ready4Work Reentry Initiative

Mentoring Sexual Minority Youth

Navigating the Child Support System: Lessons from the Fathers at Work Initiative

netWORKS: A Guide to Expanding the Employment Networks of Low-Income People

Quality Time After School Executive Summary

Quality Time After School In Brief

Quality Time After School: What Instructors Can Do to Enhance Learning

Recruiting Mentors: A Guide to Finding Volunteers

Same Race and Cross Race Matching

Supporting Mentors

Supporting Youth Employment: A Guide for Community Groups

Surviving, and Maybe Thriving, on Vouchers

The Best of Both: Community Colleges and Community-Based Organizations Partner to Better Serve Low-Income Workers and Employers

The Plain Talk Implementation Guide

Training New Mentors

Unrealized Gains: How Workforce Organizations Can Put Money in the Pockets of Low-Wage Workers

Using Data for Success: Five Activities for Workforce Managers to Use with Frontline Staff

Walking the Plain Talk: A Guide for Trainers

What Matters, What Works: Advancing Achievement After School

Working to Learn: Skills Development Under Work First

Working with Employers: Skills and Strategies for Job Development Success - Facilitator Guide

Working with Employers: Skills and Strategies for Job Development Success - Participant Workbook

WORKPlus: Developing Skills for Entry-Level Workers

Young Fathers Video and Workshop Guide


Hard Work on Soft Skills: Creating a "Culture of Work" in Workforce Development

by Ted Houghton and Tony Proscio
October 2001, 56 pages


Understanding and adapting to the norms of the workplace are important to long-term success in the labor market. Preparing participants to meet these challenges on the job requires more than a weekly session about how to dress or the importance of showing up on time. Workforce development practitioners must create a culture of work within their own programs if they want participants to be prepared to meet employers' expectations. Hard Work on Soft Skills describes the efforts of four very different organizations with sophisticated strategies that suffuse soft skills development throughout their programs by integrating them with their hard skills training.

Click here to view a description of the companion video and guide.

free download


Tags: Tools and Guides, Employment, Practitioners


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